Notice of Privacy Practices

Effective Date: December 1, 2024

Well12 is committed to protecting your privacy and ensuring the security of your personal information. This Notice of Privacy Practices outlines how we collect, use, and protect your information. By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with our website, programs, or services:

Personal Information: Name, email address, phone number, billing details, and other identifying information.

Health Information: Information you provide about your health, lifestyle, or wellness goals in relation to our programs or services.

Usage Data: IP addresses, browser types, pages viewed, and other details about your interaction with our website.

Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

Your information is used to:

Provide and improve our products and services.

Communicate with you about updates, promotions, and program details.

Customize your experience on our website.

Process payments and manage billing.

Comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We respect your privacy and only share your information in the following circumstances:

With Service Providers: Trusted partners who assist in delivering our services, such as payment processors or email platforms.

For Legal Compliance: When required by law, court orders, or to protect the rights and safety of Well12 or others.

With Your Consent: When you explicitly authorize us to share your information.

We do not sell, trade, or rent your personal information to third parties.

4. Protecting Your Information

We implement industry-standard security measures to safeguard your information, including encryption, secure servers, and regular security audits. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access Your Information: Request details about the personal data we collect.

Correct Your Information: Update inaccurate or incomplete details.

Delete Your Information: Request the deletion of your personal data, subject to legal or contractual obligations.

Opt-Out of Communications: Unsubscribe from marketing emails or adjust your preferences.

To exercise these rights, contact us at [insert contact email or phone number].

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing your information.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Notice

We may update this Notice of Privacy Practices periodically.